Bill Smith Appliances & Electronics

Business Partner Testimonial

Bill Smith Appliances & Electronics

Cindy Cochran | Service Manager

Fort Myers Technical College (FMTC) & instructor Mandy Gomez has been a great asset to our company’s growing need to find qualified technicians with current training on appliances. The quality of training this program provides is essential in giving these employees the tools needed to confidently enter the workforce as Appliance Technicians.

In an industry constantly evolving with new technology & many veteran techs retiring out of the field it is getting more difficult to recruit qualified technicians & FMTC is helping fill this void in this technical field. We currently have employed 2 graduates of FMTC & are looking to add additional staff soon.

As new technicians they are able to enter homes & meet the needs of the customer, providing education on proper use of the appliance, diagnosis of the appliances, provide part information on the repair, interact with manufactures, and repair the appliances. FMTC trains them in real world application, including the computer experience with knowledge of how to read illustrated parts, lookup online & check availability. The program seems to have a great foundation to those looking for a solid career as an Appliance Technician.

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